This privacy policy explains how Lens & Light Studio processes personal data in connection with its website, inquiries, bookings, studio production, and file delivery. It applies to visitors, prospective clients, and clients who use our services for product photography.
You may request access to your personal data, correction of inaccurate information, deletion where permitted, or restriction of certain processing. You may also object to processing based on legitimate interests where that applies. Some requests may be limited by recordkeeping, contractual, or legal obligations.
To make a privacy request, provide enough information for us to identify the relevant record and describe the action you want us to take. We may ask for additional details if needed to verify the request or to locate the correct file. If a request cannot be fully granted, we will explain the main reason in a concise response.
Inquiry records are kept for the period needed to handle the request and maintain business records. Project, billing, and delivery records are retained for practical operational and legal purposes, then deleted or anonymized when they are no longer needed. Technical logs are kept for a limited time unless a longer period is required for security or dispute handling.
If we make material changes, we will update the policy text on the website and may use a reasonable notice method where appropriate. The version in effect is the one published at the time of your visit or interaction.
We may process contact details, inquiry content, booking and project information, product counts, shot lists, reference materials, delivery preferences, payment-related records, communication history, and technical data such as device and browser information. Where needed for studio work, we also process product intake details, proof-gallery activity, and file-delivery records.
We receive data from website forms, email, planning calls, product delivery arrangements, proof-gallery interactions, and payment or invoicing steps. We may also generate internal records from project handling, such as session notes, file logs, and delivery status information.
Cookies may include essential cookies that support page functions, preference cookies that remember settings, and limited analytics cookies that help us understand site performance. We do not rely on cookies to collect more information than is needed for these purposes.
You can usually block or delete cookies through your browser settings, and where a cookie banner or similar control is offered, you may use it to manage non-essential cookies. Some site functions may not work properly if certain cookies are disabled.
We use personal data to answer inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate intake and production, manage proof-gallery review, deliver edited files, process payments, maintain records, secure our systems, and meet legal or accounting obligations. We may also use limited technical data to keep the website functioning and to improve basic performance.
We may share data with hosting, email, payment, file-delivery, and administrative service providers that support our operations. These parties may process data on our instructions and are expected to use it only for the services they provide to us. We do not sell personal data.
We may share personal data where required to comply with law, court orders, tax obligations, or other binding requests. We may also disclose information to protect our rights, defend claims, or respond to lawful investigations.
